When will my order be shipped?
We aim to ship all orders (with the exception of custom products) placed on working days before 15.00 pm on the same day, with the exception of products that are no longer in stock. You will be informed of this. Also Saturday delivery.
When do I receive my order?
For orders within the Netherlands, 1 to 2 working days before receipt. For orders within Europe, the estimated delivery time is 1-3 working days.
We are dependent on the delivery of PostNL and DPD and therefore cannot guarantee the stated delivery time. For other questions you can contact us via the contact page or view the status of the order/shipment within your account.
How can I track my order?
Once your order has been processed and shipped, you will receive a track and trace link by email so that you can track your order online.
Orders above € 125, - are shipped free of charge in NL for Belgium, free shipping from €175,-
Your order is usually delivered by PostNL, however it is possible that PostNL has already left and we have to give the order to DPD. You can find this in the track & trace code that you receive by email as soon as we have started your order.
Do you have questions about your order? Send an email to info@duvalhorseproducts.com or contact us via Whatsapp chat or Facebook chat
Country
|
Shipping
|
Free delivery from
|
|
The Netherlands
|
€ 5,99
|
€ 125, -
|
|
Belgium
|
€ 7,25
|
€ 175, -
|
|
Denmark, Czech Republic and other countries
|
€ 14,99
|
- | |
Germany
|
€ 9,99
|
€ 350, -
|
|
France
|
€ 14,99
|
Payment methods
You can pay in various ways on our webshop. The Payment options are:
* IDEAL
* Paypal
* Bancontact (Belgium)
* Credit cards such as VISA, MasterCard and American Express
* Pay afterwards Klarna